Privacy Policy

1. Information We Collect

We may collect and process the following personal data:

• Full name
• Email address
• Phone number

This information is collected when you submit it through our contact forms or otherwise communicate with us.

2. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide requested information
• Send marketing communications via email and SMS (where permitted by law)
• Deliver and improve our services
• Process payments and transactions
• Monitor and analyse website usage

3. Legal Basis for Processing

We rely on the following legal bases:

• Consent – for marketing communications
• Legitimate Interests – to respond to enquiries and improve our services
• Contractual Necessity – where processing is required to provide services

You can withdraw consent at any time by contacting us.

4. Sharing Your Information

We may share your data with trusted third parties, including:

• Payment processors such as Stripe and PayPal
• Analytics providers such as Google Analytics
• Service providers that help us operate our business

All third parties are required to respect the security of your data and process it in accordance with applicable laws.

5. International Data Transfers

As we serve customers globally, your information may be transferred and processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Analyse website traffic
• Support marketing efforts

You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact: gbenga@relayflowai.net

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.